Bamko is seeking a highly motivated and skilled professional for the role of Information Technology Help Desk Support.

The ideal candidate will have 1+ years of experience in a similar role and a Bachelor’s degree in Information Technology, Computer Science, or a related field..

Information Technology Help Desk Support at Bamko in Dehradun

Job Title: Information Technology Help Desk Support
 
Location: Dehradun
 
Position Type: Full-time
 
Salary: As per the company standards
 
Experience: 1+ years
 
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.

Responsibilities of Information Technology Help Desk Support

• Provide first-level technical support to end-users via phone, email, and in-person.

• Diagnose and resolve hardware issues with laptops, desktops, printers, and other peripherals.

• Troubleshoot and resolve software issues, including operating systems and common business applications.

• Install, configure, and maintain computer systems and software applications.

• Manage user accounts and permissions in various systems, including Active Directory and Office 365.

• Assist with the deployment and maintenance of IT equipment.

• Document and track support requests, resolutions, and maintain accurate records in the helpdesk ticketing system.

• Conduct routine maintenance and updates on IT equipment and software.

• Provide training and support to end-users on various IT systems and applications.

• Assist in the development and implementation of IT policies and procedures.

• Collaborate with other IT team members to identify and implement improvements to IT services and support.

The successful candidate will possess excellent communication & inter-personal skills. If you have relevant experience and are interested in this opportunity, please apply at the below link.

Note: It is important to know that real employers do not ask job seekers to pay money in exchange for a job. So, please be careful and avoid paying for any job opportunity.

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About Bamko

BAMKO is a global merchandise agency that provides customized promotional products, corporate gifts, and apparel for businesses and organizations. The company has its headquarters in Los Angeles, California, and also has offices in different parts of the world, including Dehradun, India.

BAMKO’s Dehradun office serves as a production facility that specializes in sourcing, manufacturing, and quality control for its merchandise products. Customers in India and the surrounding regions can work with BAMKO Dehradun for their custom promotional product needs.