Starbucks is looking for Customer Associates, Greeters, and Representatives who should interact with each and every customer and discover customer needs to increase sales and create a positive environment.
About Starbucks India:
Starbucks India is a joint venture between Tata Global Beverages and Starbucks Coffee Company. They have stores in 30 cities with 230 employees. Their core business is coffee, but they do sell products and services to customers.
Their mission is to help people feel positive and happy and to do this by inspiring them and nurturing their spirit in our community. They are called partners because this is their passion. They work together to make everyone feel comfortable and respected and always try to live up to their core values (Customer First).
12th/Intermediate/Diploma Jobs at Starbucks, Dehradun (No Experience Required)
Job Title: Customer Associate/ Representative
Position Type: Full Time
Experience: No Experience Required, Freshers welcomed
Location: Dehradun, Uttarakand
Education: 12th/Intermediate/Diploma
Purpose and Scope of this Position:
To Provide legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
Barista is responsible for modeling and acting in accordance with TATA Starbucks guiding principles.
Job Responsibilities for This Position:
Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.
Welcomes and connects with every customer.
Discover customer needs and appropriately suggests a product to every customer to enhance service and meet sales goals.
Demonstrates the “Just Say Yes” behavior by taking care of customer needs.
Delivers legendary customer service to all customers by acting with a “customer comes first” attitude.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Contributes to a positive team environment by recognizing changes in partner behaviors that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager.
Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Maintains a clean and organized workspace so that partners can locate resources and products as needed.
Provides quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards.
Follows health, safety, and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Protects employees and customers by providing a safe and clean store environment.
Follows store policy and procedures for operational flow at each station.
Job Requirements:
No experience required
Minimum education qualification – 12th /Diploma+
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