HSBC Bank is seeking a highly motivated and skilled professional for the role of Assistant Manager Branch Operations in Dehradun.

The ideal candidate will have 2+ years of experience in a similar role and a graduate degree in any field of study.

Assistant Manager Branch Operations at HSBC in Dehradun, Uttarakhand

Job Title: Assistant Manager Branch Operations
 
Location: Dehradun
 
Position Type: Full-time
 
Salary: As per the company standards
 
Experience: minimum 2+ years of experience in a client-facing role involving Service, & Query Handling
 
Education: Graduate

Responsibilities of Assistant Manager Branch Operations

• To ensure timely and error free reporting of transactions received at the Investor Service Centre
• Manage customer communication effectively in order to have timely resolution
• Excel in distribution services & investor services with special focus on corporate customers
• Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
• Explore and process efficiency suggestions and contribute to achieve customer delight
• Comply with applicable regulatory requirements on qualifications required for the job profile
• Contribute to the knowledge management initiative of the customer service team
• Contribution to recruitments / contingency / leave planning
• Ensure compliance to the process manual and FIM
• Excel in the monthly reporting process

The successful candidate will possess excellent communication & inter-personal skills. Knowledge of local language is advantage. If you have relevant experience and are interested in this opportunity, please apply at the below link.

Note: It is important to know that real employers do not ask job seekers to pay money in exchange for a job. So, please be careful and avoid paying for any job opportunity.

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About HSBC Bank

HSBC (Hongkong and Shanghai Banking Corporation) is one of the largest banking and financial services organizations in the world. Founded in 1865, it originally served as a bank to facilitate trade between Europe and Asia. Today, HSBC operates in over 60 countries, providing a wide range of services such as retail and corporate banking, wealth management, investment banking, and global markets.

It is known for its global presence, strong focus on international business, and commitment to sustainability. Headquartered in London, HSBC serves millions of customers worldwide, bridging financial services across diverse markets.