Hyatt Place Haridwar is looking for a highly motivated and skilled professional for the role of Front Office Manager. The ideal candidate will have a Hospitality background and experience in a similar role and a graduate degree in any field (Hospitality preferred).
Front Office Manager at Hyatt Place Haridwar, Uttarakhand
Job Title: Front Office Manager
Location: Haridwar
Position Type: Full-time
Salary: As per the company standards
Experience: Required in Hospitality industry
Education: Graduate
Responsibilities
Responsible for direct link between effort expended and decisions made and revenue generated by Front Office.
Have control over the elements that determine profit and loss.
Responsible for all major operating expenses and has the capacity to set margins and manage the business against profit projections.
Make a decision that relates to profit and loss.
Responsible for the financial management of the operation.
Responsible for the timely payment of long-stay bills. Update the Director of Rooms/Finance or General Manager for any bills unsettled in a timely manner.
Ensure all guests are being treated in an efficient and courteous manner and ensure brand standards are being applied.
Ensure all Front Office quality standards are complied with and that policies and procedures are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Responsible for the membership program and ensuring that all guests who are members are appropriately recognized, meeting all standards.
Responsible for exceeding departmental goals.
Responsible for promoting the product and services to the targeted customer/guest group. Develop promotional programs, point-of-sales materials, and merchandising activities.
Responsible for enhancing the product and service that is presented to the guest.
Responsible for maintaining quality of product and ensuring consistency in its delivery and standards.
Report on a regular on the performance of the Front Office against operations and human resources
performance. Analyze variances and monitor the impact of initiatives and corrective actions.
The successful candidate will possess excellent hospitality and managerial skill. If you have relevant experience and are interested in this opportunity, please apply for this position now.
