Cochlear is seeking a highly motivated and skilled professional for the role of Recipient Services Specialist (Sales Manager) in Dehradun. The ideal candidate will have 4 – 8 yrs of experience in a similar role and a Bachelor’s Degree in engineering or pharmacy.

Recipient Services Specialist (Sales Manager) at Cochlear in Dehradun, Uttarakhand

Job Title: Recipient Services Specialist (Sales Manager)
 
Location: Dehradun
 
Position Type: Full-time
 
Salary: As per the company standards
 
Experience: 4 – 8 yrs
 
Education: Bachelor’s Degree in engineering or pharmacy with of relevant experience

Responsibilities of Recipient Services Specialist

• Visit recipients (customers) at their place of residence to learn and understand their hearing journey

• Conduct events and activities for recipients to drive upgrades

• Monitor and assess the quality of services provided by surgeons, OR teams, audiologist, and ensure OR staff are trained to support Cochlear surgeries

• Enable the HCPs to know the importance of Early Intervention and are equipped to provide the best outcomes for the customers

• Maintain CRM system (Salesforce) with appropriate customer data and leverage recipient data to consistently drive volunteer activities based on business needs

• Partner cross-functionally with key business areas (Marketing) to ensure successful execution of events

• Collaborate with Health Care Professionals (HCPs) to develop and improve the necessary infrastructure to support and build advocacy in the region market

The successful candidate will possess excellent communication & inter-personal skills, Strong learning agility and problem-solving skills. If you have relevant experience and are interested in this opportunity, please apply at the below link.

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About Cochlear

Cochlear Limited is a leading company in the field of hearing technology, specifically cochlear implants. Cochlear implants are electronic devices designed to provide a sense of sound to individuals with severe to profound hearing loss.